Alexis was our butler and he was absolutely amazing. The staff were all pleasant and learned to anticipate your orders and schedule by the end of the week. As a vegetarian, I was pleasantly surprised with the variety of options offered and appreciated the staff offering to make me anything if I couldn't find something on the menu. There wasn't any type of request that couldn't be fulfilled by the staff, who were happy to go above and beyond to make your vacation as amazing as possible. This was my second trip, both times I stayed in the preferred club. Stayed in the preferred club for one week. Secrets is connected to the NOW Larimar, which offers a variety of restaurants and activities, so it's like you're getting two resorts for. We booked through Liberty Travel and they arranged everything for us (thank you Kipp from the East Brunswick location) from transportation to and from the airport, the upgrades, and excursions. He made reservations for our group every night (7 people) to ensure that we would not have to wait. The drinks were strong, food was delicious (yes I am a picky eater), and there weren't any accommodations that the staff would not make, including Alexis coming to our room while we were watching football to take our food/drink orders. He was constantly making sure that we were happy and did everything possible to make our vacation the best ever.
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